No matter where you are in your hair replacement journey, there are times you need to troubleshoot an issue. This section guides you through everything from emergency base repairs to how to bleach knots, and what to bring if you’re packing for a trip.

If you can’t find what you’re looking for, search the Learning Center or give us a call. We also do repairs for customers who aren’t comfortable doing them on their own.


  • Attachment Issues
  • Base Issues and Repairs
  • Hair System Shedding
  • Front Hairline Cleanup
  • Travel Tips